Beast Health® Support: Help and FAQs

At Beast®, we’re dedicated to creating innovative wellness products that make healthy living easier for everyone. With uncompromising quality, each of our designs seamlessly blends function with beauty, empowering you to prioritize your well-being every day. When you invest in Beast®, you’re investing in the tools to become your best self —because feeling strong inside™ is what matters most. Learn more about Beast Health™ here.

We have an entire page dedicated to this very question. Please note that the product warranty does not apply to products purchased from unauthorized resellers. For more information on where Beast® products are sold, please refer to Shopping FAQs below.

Registering your product helps us communicate important information about your product and speeds up the claim process if you ever face an issue.

To register your product, submit your information in this form. You will be asked to share your blender's model number, serial number, and the date of purchase.

They're both located on the bottom of the unit. The model number is located under the Beast® logo and the serial number is located on the white sticker under the barcode.

Once your order is confirmed, it will ship within 48-72 hours, and you will receive an email confirmation once it ships. Orders are processed Monday through Friday, excluding major holidays. Orders placed on Friday, Saturday, and Sunday will be processed on the following Monday or Tuesday. Tracking details will be emailed to you once your order ships.

Standard Shipping: Free standard shipping for all domestic orders over $85+. Standard shipping will cost $12.99 for orders under $85. All orders to Alaska and Hawaii will be charged an additional Destination Fee of $24.99.

Expedited & Priority: Shipping charges will be determined based on destination and package size & weight. We do not offer Priority / Overnight shipping to Alaska and Hawaii. Expedited and Priority orders placed before 10am PT will ship out on the same day, those placed after 10am PT will ship out the following business day.

Beast is not responsible for lost or stolen packages. Customers can choose to purchase shipping protection (by “Route”) when they complete their order. We are unable to provide a replacement or refund for lost or stolen items if Route Shipping Protection is not purchased.

We truly believe you’ll love all of your Beast Health™ products, but if for some reason you’re not completely satisfied with your order, we will offer you a full refund excluding the return shipping cost, as long as you contact us and ship the return back to us within 30 days of the initial delivery.

When you purchase Redo Hassle-Free Returns at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for free.

If you decide not to buy Redo at checkout, you can still return your items, but you will be responsible for the cost of the return shipping label.

To initiate a return, click here. If you purchased Hassle-Free Returns by Redo at checkout, you can return your unit free of charge within 30 days. If you did not purchase Hassle-Free Returns, you can still return your items, but you will be responsible for the cost of the return shipping label.

Yes, we have partnered with Route to offer shipping protection at checkout. Per our shipping policy, Beast is not responsible for lost, stolen, or damaged packages. Customers can choose to purchase shipping protection (by “Route”) when they complete their order. We are unable to provide a replacement or refund for lost or stolen items if Route Shipping Protection is not purchased.

Route is a licensed insurance company, and if you purchase shipping protection, they will handle any claims for any items that were lost, stolen, or damaged in transit. Route's team will ensure your product is replaced or refunded, as preferred, and your claim will be reviewed or approval within 1-2 business days from filing.

When refunding an item, Route will cover the subtotal of the order (excluding shipping costs, taxes, and the Route premium). For re-orders, Route will cover the costs of any orders including shipping and taxes. If an item is no longer in-stock or available, Route will issue a refund. You can read more about Route's policies here.

If you need to file a claim for items that were lost, stolen, or damaged in transit, please do so here.

Once your order has been fulfilled by our team, you will be sent a shipping confirmation email along with a tracking number.

If your order never arrives, or arrives damaged, please file a claim with Route here. For more information on Route's policies and expected timelines, please see here.

Per our shipping policy, Beast is not responsible for lost, stolen or damaged packages. Customers can choose to purchase shipping protection (by “Route”) when they complete their order. We are unable to provide a replacement or refund for lost, stolen, or damaged items if Route Shipping Protection is not purchased.

Route is a licensed insurance company, and if you purchase shipping protection, they will handle any claims for any items that were lost, stolen, or damaged in transit. Route's team will ensure your product is replaced or refunded, as preferred, and your claim will be reviewed or approval within 1-2 business days from filing.

Answer: Beast® products are sold online at beasthealth.me,amazon.ae, amazon.sa and various other authorized retailers including Virgin Megastores, Crate & Barrel, Sharaf DG, Betterlife, and more. Beast® products are also sold in stores across GCC.

To find Beast® products near you, please visit this page. Please note that the 2-year warranty will not apply for products purchased from unauthorized resellers.

Beast Health® sells its products in the United States, Canada (beasthealth.ca), and Mexico on MercadoLibre.com

Beast Health® products are sold through distributors in the following regions:

• United Kingdom: www.beasthealth.co.uk
• Germany: www.beasthealth.de
• Netherlands: www.beasthealth.nl
• Belgium: www.beasthealth.be
• Switzerland: www.thebeast.ch
• Taiwan: www.momoshop.com

Not all products are available in all regions. Please note that if you purchase a 120V Beast® Blender in North America, it should not be used abroad with 220V / 240V outlets.

We are launching soon in more international markets, so please visit this page to sign up to stay notified.

Orders that ship to the following states will have sales tax applied: California, Colorado, Connecticut, Washington, D.C., Florida, Georgia, Hawaii, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, New Jersey, New York, Nebraska, Nevada, Ohio, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia, Vermont, Washington, Wisconsin

Our fulfillment centers work very quickly and we are unable to modify or cancel an order once it has been placed. We recommend double-checking your cart and shipping details before placing the order. If you'd like to return the unit once it has been delivered, we will send you a return label.

Once your order gets returned to our warehouse, we will process your return excluding the cost of the shipping label as long as the return is received within 30 days of your initial delivery. You will be responsible for all return shipping costs associated with your order.

We recommend washing your blender blade with warm soapy water and a brush after every use. The Blending Vessels, lids, caps, and other accessories are all top-rack dishwashwer safe. Do not put the blender base in the dishwasher.

For more detailed care instructions for each Beast® Blender, please refer to the user manual that came with your product. You can also download the user manual for your respective blender below.

Our Blending Vessels are made of BPA-free Tritan™.

No, Beast Health™ Vessels and accessories are not intended to be used in the microwave, which may result in damage to the accessories.

We recommend replacing your blade every 6-12 months. To shop the blade compatible with your Beast® Blender, please visit this page.

Blending Vessels, Lids, Caps, and other accessories can be washed on the top rack of the dishwasher. Do not wash the Blender Base in the dishwasher. We recommend cleaning your blender blade with warm soapy water and a brush after every use. All components of the Hydration Bottles can be washed on the top rack of the dishwasher.

For more detailed care instructions, please refer to the user manual that came with your product. You can also download the user manual for your respective blender below.

When the indicator light is amber or orange, the unit is on but not properly assembled, and therefore not ready to blend. When the indicator light is white, the unit is properly assembled and ready to blend. When the unit is blending, the indicator light will be green. Do not disassemble the blender while the motor is running. If the indicator light is flashing orange, the motor is likely overloaded.

For more details on the indicator light, please refer to the user manual that came with your product. You can also download the user manual for your respective blender below.

You should have received a user manual in the packaging your blender came in. Alternatively, you can download your blender's user manual from the links below:

Beast Health® Blender
Beast Blender Plus
Beast Blender Tonal
Beastmode Blender
Beast Mini Blender
Beast Mighty 850
Beast Mega 1200
Beast GO Cordless

If the indicator light is off, please ensure the blender is plugged in and use the orange power switch to turn the unit on. If the indicator light is on, the color of the light will reflect the state of the blender. If the indicator light is amber or orange, the blender is detecting that the unit is not properly assembled.

Please confirm that the Blade is firmly threaded onto the Blending Vessel, and then confirm that the Blade and Vessel are securely connected to the Blender Base by twisting onto the base until it clicks into place. At this point the indicator light should be solid white, which means the unit is ready to blend.

This can happen because blending creates pressure inside the Blending Vessel, particularly when the Blending Vessel is over-filled. Be careful not to over-fill your Blending Vessel, and mind the max fill line.

If you're having issues removing the blade from the vessel, please set it down, allow your blend to settle, and try a few minutes later. If you are facing this issue repeatedly, please consider purchasing our wrench that will give you additional leverage when assembling or dis-assembling the blade and Blending Vessel.

Your Blending Vessel may be overfilled, or Blending Vessel contents may be stuck. If your Blending Vessel is overfilled, try taking some ingredients out of your Vessel. If contents are stuck, try adding more liquid and/or giving it a good shake (not while attached to the Blender Base).

The most common reasons that ingredients may not be fully blended are 1) lack of sufficient liquid and 2) an over-filled Blending Vessel.

For best results, we recommend that at least 1/3 of your ingredients are liquid. When filling your Blending Vessel, be mindful not to fill past the max fill line, and add your ingredients in the following order: 1) liquids 2) ice 3) fresh or frozen produce 4) leafy greens 5) powders, seeds, and nut butters.

Upon assembling the Blade and flipping the Blending Vessel, the heavy ingredients added first will weigh down the ingredients that were added last, and the ingredients added last will interact with the Blade first. We also recommend pulsing ingredients 2-3 times with fresh ingredients or 3-5 times with frozen ingredients before initiating a blend cycle.

The Cloud White, Pebble Grey, and Sand colored components are susceptible to staining, and should not come in direct contact with ingredients prone to causing stains, such as turmeric, beets, carrots, or other bright-colored ingredients. If these ingredients do come in contact with your unit, we kindly recommend to immediately follow these cleaning instructions:

1. Rinse the accessories under tap water using a soapy brush or sponge to clean.
2. For a deeper wash, place Blending Vessels, Beast Performance Blade, and Drinking Lids + Carry Caps on the top rack of the dishwasher only. Dry the Beast Performance Blade on a drying rack.

The main difference between our various models are the size, motor strength, and blending capacity (largest vessel size).

The original Beast Health® Blender (B10) measures approximately 4.9" across by 16" tall, features a 1000-watt motor, and comes with a 1000mL Blending Vessel, perfect for large single-serve blends.

The Beast Blender Plus (B10H) and Beast Blender Tonal (B10S) are different configurations of the Beast Health® Blender, and come with an additional 500mL Blending Vessel (perfect for dressings, sauces, and dips) and a matching daily Hydration Bottle (glass and steel, respectively).

The Beastmode Blender (B12) is a special edition collaboration with NFL legend, entrepreneur, and philanthropist Marshawn "Beastmode" Lynch. It is the same size as our original Beast Health Blender (4.9" x 16" with a 1000mL Blending Vessel), but features an extra-strong 1200-watt motor and comes in a special edition Forest Green color.

The Beast® Mini Blender (B6) measures approximately 4.1" across by 14" tall, and features a 600-watt motor. The largest Blending Vessel has a capacity of 640mL and is perfect for single-serve blends. The Beast® Mini Blender Plus (B6H) also comes with additional medium (530mL) and small (415mL) Blending Vessels which are well-suited for smaller-batch blends such as dressings, dips, or sauces, or other jobs in the kitchen like chopping and grinding dry ingredients.

The Beast® Mighty 850 (B85) is a compact personal blender, and is like the Beast® Mini on steroids. It is the same compact size (4.1" x 14") but features a supercharged 850-watt motor, and comes with an extra-large 785mL Blending Vessel for larger single-serve blends.

The Beast® Mega 1200 (B12M) is our latest full-sized countertop blender, and an upgrade to our original Beast® Health Blender (B10). It features a supercharged 1200-watt motor, as well a supersized 1200mL Blending Vessel which is excellent for family-sized or multi-serving blends. It also comes with our standard large 1000mL Blending Vessel, as well as a small 500mL Blending Vessel perfect for smaller servings or chopping and grinding dry ingredients.

Add your preferred ingredients to the vessel in the following order for the best results:

• Liquids
• Ice
• Produce
• Leafy greens
• Powders, seeds, nuts, nut butters, honey

For more information, check out your “B10 Getting Started + The Perfect Blend Card” found in your User Manual that came with your shipped unit.

All of our Beast Blenders are operated with a single button. Press and release the button to pulse ingredients, or hold down the button for longer than one (1) second to initiate a 60-second blending cycle.

Certain ingredients will help give your blends a creamier texture, such as using your milk of choice instead of water, or adding ice, avocado, frozen cauliflower, frozen banana, or yogurt.

For best results, we recommend at least 1/3 of your ingredients should be liquid. When filling your Blending Vessel, be mindful not to fill past the max fill line, and add your ingredients in the following order:

1. liquids
2. Ice
3. Fresh or frozen produce
4. Leafy greens
5. Powders, seeds, and nut butters. Upon assembling the Blade and flipping the Blending Vessel, the heavy ingredients added first will weigh down the ingredients that were added last, and the ingredients added last will interact with the Blade first. We also recommend pulsing ingredients 2-3 times before initiating a blend cycle.
   
   

Straight up. On the counter.

NEVER BLEND HOT INGREDIENTS.

Doing so may cause excessive steam and pressure to build up in the Vessel, resulting in the potential risk of the Vessel and Blender Base separating and thereby possibly resulting in personal injury and/or property damage.

For more details and information on which ingredients are safe to blend, and other safety warnings, please refer to the Safety Warnings in the user manual.

NEVER BLEND CARBONATED INGREDIENTS OR RISING AGENTS IN THE BEAST® BLENDER.

These ingredients incorporate air bubbles that produce foam and cause breads and cakes to rise. Blending these ingredients may cause excessive pressure buildup in the container and may cause personal injury to the user or property damage. Common leavening agents such as baking powder, baking soda, cream of tartar, cultured or fermented ingredients, egg whites, salt of hartshorn, whey protein, sesa moss, and yeast should not be blended in the Beast® Blender.

For more details and information on which ingredients are safe to blend, and other safety warnings, please refer to the Safety Warnings in the user manual.

The most common reasons that ingredients may not be fully blended are 1) lack of sufficient liquid and 2) an over-filled Blending Vessel.

For best results, we recommend that at least 1/3 of your ingredients are liquid. When filling your Blending Vessel, be mindful not to fill past the max fill line, and add your ingredients in the following order:

1. liquids
2. Ice
3. Fresh or frozen produce
4. Leafy greens
5. Powders, seeds, and nut butters. Upon assembling the Blade and flipping the Blending Vessel, the heavy ingredients added first will weigh down the ingredients that were added last, and the ingredients added last will interact with the Blade first. We also recommend pulsing ingredients 2-3 times with fresh ingredients or 3-5 times with frozen ingredients before initiating a blend cycle.

It is safe to bring your Beast® Blender on the plane with you, but the Blade must go in your checked luggage, as it cannot be packed in your carry-on luggage per TSA regulations.

No, our Hydration Bottles are not designed to fit with any of our Beast Blender Blades.

We use Shopify Payments, which allows customers to check out with all major credit cards as well as Apple Pay, Google Pay, PayPal, and Shop Pay. We also offer financing options through Shop Pay Installments (partnership with Affirm) as well as Afterpay.

Yes. Financing options are available through Shop Pay / Affirm, and Afterpay. Both providers offer interest-free six-week payment plans. Shop Pay Installments offers 6- to 12-month payment plans for orders over $150.

For example, an $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks.

For more information on Shop Pay Installments, please visit this page.